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Please visit our F.A.Q's page for answers to
our most common questions. If you require further assistance please
feel free to call us on our national support line: 1300 850
814. You can also use the online enquiry form that is located
in the contact us page.
Looking
to purchase Aruba Tan products online now, simply visit our secure Online
Shop by clicking here!
If
you have received or aquired one of our discount coupons and want
to use it at our online store please visit the Discount
Coupons Page at our online store. To redeem your coupon you can
do so at checkout, however you may look-up your coupon by typing in
your code at the coupons page.
Upon ordering, you will be prompted to enter the coupon code. After
that your discount will be applied to your order.
Please remember:
1. Coupons have an expiry date. After the expiry date coupons
may no longer be redeemed.
2. Please remember that coupon discounts are only valid for products
which apply to the coupon.
3. Only one coupon may be used per order.
Rates
& Details
- Items
are sent using our Fast Courier service or Australia Post.
- The
Fast courier service
is available in QLD & NSW ONLY
- Yes
we can ship to P.O. Boxes.
- New
Zealand customers please email for postage and handling charges.
-
After placing your order, an e-mail confirmation will automatically
be sent to you with your unique order number.
-
If your order has not been received within 10 working days please feel
free to contact us for assistance in tracking it down. Meanwhile the
next best option is to check with your local post office as sometimes
notice of attempted delivery may have been misplaced.
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We
accept orders using these payment options:
Wholesale
Phone Orders: (Off-line Ordering)
- VISA & MASTERCARD
- PAYPAL (You can also
pay via credit card VISA & MASTERCARD through paypal)
- Money Order
- Direct Deposit (Wholesale
Orders)
Online
Payments
- VISA & MASTERCARD
- PAYPAL (preferred)
(You can also pay via credit card VISA & MASTERCARD through paypal)
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About PAYPAL
PAYPAL allows you to purchase multiple items with a single payment,
browse your entire selection, and view a consolidated list of all your
items before purchasing. Using PAYPAL makes your purchases quick and
secure on the PayPal-hosted payment pages.
PayPal, the trusted leader in online payments, lets you send and receive
money online quickly and securely. Over 100 million users have a PayPal
account, and it's accepted by merchants everywhere, both on and off
eBay. With a PayPal account, you can:
* Protect your account information with PayPal's industry-leading security
and fraud prevention systems
* Shop and pay conveniently by saving your information with PayPal
* Send money quickly and easily to anyone with an email address
* Receive money quickly and easily from anyone with an email address
Once you have finished shopping on our site the paypal shopping cart
window will open which is the start of the checkout process. Simply
select the "Proceed to checkout" button and the payment information
page will be displayed. In this step you have two options, if you are
a PAYPAL customer you can input your registered PayPal e-mail address
in the space provided or select to pay by VISA or MASTERCARD. From here
it is easy, just follow the prompts, input your name & delivery
details, review your order and then your done.
* Our registered PayPal e-mail address is will be displayed upon checkout.
* A tax invoice will be shipped with your order along with any credit
card receipts.
Please feel free to call us if you need help in checking out:
Call: 1300
850 814 (National Toll Free)
Mon to Fri
8am to 6pm and
Sat 9am to 1pm
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If
there is a problem with any of the items you purchased and received
from us we are happy to exchange it or refund the price of the item
within 21 days of sale date of goods. Faulty items must be reported
and returned back to us within 21 days of receipt of payment in the
original condition in which they first sent.
If
you have received the wrong product, then you can still return it for
exchange or refund within 21 days of purchase (invoice date) but please
note that the items must be unopened and unused. All Items must have
their original tags and labels and must be unused and un-openned. Please
include the following information with the returned goods; your contact
name, physical address & postal address, telephone, and all payment
details provided by PayPal including transaction ID, your email address
and the item names purchased. All return goods are to be sent via registered
post, and we hold no responsibility for lost or damaged items.
*
Please send returns to: PO Box 775, Toowong QLD 4066
* You will be issued with a credit note and your account will be credited
within 10 business days of receipt. or:
* If refund is sought and payment was made via Paypal then refunds
will be issued back to the Paypal account that was used to pay for
the goods.
* A 15% Re-stocking Fee may apply for goods returned
* Shipping and handling charges are not refundable.
* The above information must be included with your exchange or return,
in order for a credit to be applied.
* If the item you are returning is damaged please follow the above.
* Damaged items being returned will have shipping and handling charges
credited to your account.
* If there is a defect in the product on receipt then it may be returned
to us for an exchange or refund within 21 days of purchase.
Please
contact our orders department at before returning anything so we can
inform you where to send and how to arrange the exchange/ refund. If
a refund is sought returned items will be refunded using the same method
used to make payment for the order. Return postage to be paid by buyer.
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For
information relating to the media or public relations please email us
at the address in the contact us page.
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Thank you for visiting www.arubatan.com.au. We
appreciate the opportunity to interact with you on the Internet and
are committed to protecting and safeguarding your privacy. The purpose
of this Privacy Statement is to inform you about the types of information
we might collect about you when you visit our Site, how we may use that
information and whether we disclose that information to anyone.
What Information We Collect and How We
Use It
Any information we collect on our Site generally
falls into the Personally Identifiable Information category.
Personally Identifiable Information: This
refers to information that lets us know specifically who you are. In
general, you can visit our Site without telling us who you are or revealing
any Personally Identifiable Information.
Ordering - When you place an
order for products or services, we collect Personally Identifiable Information
(such as name, contact and billing information, credit card, and other
transaction information). We use this information to deliver your order,
process payment, and to communicate with you about the status of your
order. Credit card information submitted with your order is used only
for payment processing and is not retained on our Site. You may request
your purchase be shipped by common carrier, in which case certain information
will be shared with the respective carrier for delivery purposes.
Sharing Your Information
Except as disclosed in this Privacy Statement,
we do not sell, trade, rent, or otherwise retransmit any Personally
Identifiable Information we collect online unless we have your permission.
Any Personally Identifiable Information you provide to us will be used
for your purchases and retained in hard copy form of the original invoice
as well as within our database system, which generates our invoices.
From time to time, we may be required to provide
Personally Identifiable Information in response to court order, subpoena,
or government investigation. We also reserve the right to report to
law enforcement agencies any activities that we in good faith believe
to be unlawful. We may release Personally Identifiable Information when
we believe that such release is reasonably necessary to enforce or apply
our Limited Warranty or to protect the rights, property, and safety
of others and ourselves.
We Hate Spam Too
You can unsubscribe from our newsletter whenever
you want with a click of your mouse.
"What If I Want To Unsubscribe?"
At the end of every email you receive from this
website you will see an unsubscribe link. Click on that link and you
will see an unsubscribe page with two columns marked "Subscribed"
and "Unsubscribed". Click on the button in the "Unsubscribed"
column. We will immediately unsubscribe you!
Links To Other Web Sites
Links to third-party Web sites may be provided
solely for your information and convenience, or to provide additional
information for various other goods and services. If you use these links,
you will leave our Site. This Privacy Statement does not cover the information
practices of those Web sites linked to our Site, nor do we control their
content or privacy policies. We suggest that you carefully review the
privacy policies of each site you visit.
Changes To This Statement
Any updates or changes to the terms of this Privacy
Statement will be posted here on our Site and the date of the newest
version posted below. Please check back frequently, especially before
you submit
any Personally Identifiable Information at our Site, to see if this
Privacy Statement has changed.
By using our Site, you acknowledge acceptance
of this Privacy Statement in effect at the time of use.
Questions on privacy
If you have any questions or concerns about our
use of your information or about this Privacy Statement, please send
an e-mail to the address on the contact us page. We will make every
reasonable effort to address your concerns and remedy any problems you
bring to our attention.
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This
page states the Terms and Conditions under which you may use arubatan.com.au
(hereinafter collectively called "Website"). Please read this
page carefully. If you do not accept the Terms and Conditions stated
here, do not use the Website. Aruba Tan Products ("Company")
may revise these Terms and Conditions at any time by updating this posting.
You should visit this page periodically to review the Terms and Conditions,
because they are binding on you.
1. Use of Material.
The
Company authorizes you to view and download a single copy of the material
on Website solely for your personal, noncommercial use. Special rules
may apply to the use of certain software and other items provided on
the Website. Any such special rules are listed as Legal Notices on this
Website and are incorporated into this Agreement by reference.
The
contents of this Website, such as text, graphics, images and other material
("Material"), are protected by copyright under both Australia
and foreign laws. Unauthorized use of the Material may violate copyright,
trademark, and other laws. You must retain all copyright and other proprietary
notices contained in the original Material on any copy you make of the
Material. You may not sell or modify the Material or reproduce, display,
publicly perform, distribute, or otherwise use the Material in any way
for any public or commercial purpose. The use of the Material on any
other Website or in a networked computer environment for any purpose
is prohibited.
If
you violate any of these Terms, your permission to use the Material
automatically terminates and you must immediately destroy any copies
you have made of the Material.
2. Company’s Liability.
The
Material may contain inaccuracies or typographical errors. Company makes
no representations about the accuracy, reliability, completeness, or
timeliness of the Material or about the results to be obtained from
using the Website and the Material. The use the Website and the Material
is at your own risk. Changes are periodically made to the Website and
may be made at any time.
Company
does not warrant that the Website will operate error-free or that this
Website and its server are free of computer viruses and other harmful
goods. if your use of the Website or the Material results in the need
for servicing or replacing equipment or data, company is not responsible
for those costs.
The
Website and Material are provided on an "as is" basis without
warranties of any kind. The company and its suppliers, to the fullest
extent permitted by law, disclaim all warranties, including the warranty
of merchantability, non-infringement of third parties’ rights,
and the warranty of fitness for particular purpose. Company and its
suppliers make no warranties about the accuracy, reliability, completeness,
or timeliness of the Material, services, software text, graphics, and
links.
3. Disclaimer of Consequential Damages.
In
no event shall Company, its suppliers, or any third parties mentioned
at this site be liable for any damages whatsoever (including, without
limitation, incidental and consequential damages, lost profits, or damages
resulting from lost data or business interruption) resulting from the
use or inability to use the Website and the Material, whether based
on warranty, contract, tort, or any other legal theory, and whether
or not company is advised of the possibility of such damages.
4. Links to Other Sites.
The
Website may contain links to third party Websites. These links are provided
solely as a convenience to you and not as an endorsement by Company
of the contents on such third-party Websites. Company is not responsible
for the content of linked third-party sites and does not make any representations
regarding the content or accuracy of materials on such third party Websites.
If you decide to access linked third-party Websites, you do so at your
own risk.
5. Limitation of Liability.
Unless
otherwise expressly provided in a Software License or Legal Notice,
the aggregate liability for Company to you for all claims arising from
the use of the Materials (including Software) is limited to $100. Section
6. Indemnity.
You
agree to defend, indemnify, and hold harmless the Company, its officers,
directors, employees and agents, from and against any claims, actions
or demands, including without limitation reasonable legal and accounting
fees, alleging or resulting from your use of the Material (including
Software) or your breach of the terms of this Agreement. The Company
shall provide notice to you promptly of any such claim, suit, or proceeding
and shall assist you, at your expense, in defending any such claim,
suit or proceeding.
7. User Information.
The
Company may use the information it obtains relating to you, including
your IP address, name, mailing address, email address and use of the
Website, for its internal business and marketing
purposes only.
8. General.
The
Company makes no claims the Materials are appropriate or may be downloaded
outside of Australia or the United States. Access to the Materials (including
Software) may not be legal by certain persons or in certain countries.
If you access the Website from outside of Australia or the United States,
you do so at your own risk and are responsible for compliance with the
laws of your jurisdiction. This Agreement is governed by the internal
substantive laws of the State of Queensland, without respect to its
conflict of laws principles. If any provision of this Agreement is found
to be invalid by any court having competent jurisdiction, the invalidity
of such provision shall not affect the validity of the remaining provisions
of this Agreement, which shall remain in full force and effect. No waiver
of any term of this Agreement shall be deemed a further or continuing
waiver of such term or any other term. Except as expressly provided
in a particular Legal Notice or Software License or Material on particular
Web pages, this Agreement constitutes the entire Agreement between you
and the Company with respect to the use of Website. Any changes to this
Agreement must be made in writing, signed by an authorized representative
of the Company.
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